RecordTrak Data Security

RecordTrak provides its clients with the highest level of data security. RecordTrak has developed extensive security policies and procedures designed to ensure the protection of personally identifiable information. We have implemented comprehensive administrative, physical and technological safeguards that follow ISO/IEC 27000 series standards, NIST and HIPAA/HITECH IT guidelines to ensure that sensitive data is secured against unauthorized access.

To maintain the highest standards in data security, RecordTrak’s data security posture is based on the following safeguards:

  • RecordTrak’s servers are currently hosted in a world class SOC II compliant colocation datacenter.
  • Our facilities utilize electronic access controls with bio-metric scanning required to enter the server room, 24/7 video surveillance, diverse paths to the Internet and automatic backup power generation.
  • Our client portal utilizes 128-bit encryption with unique user IDs and passwords.
  • All of our internal workstations can only be accessed by authorized users with unique user identifications and strong passwords.
  • All of RecordTrak’s data is protected by 128-bit encrypted daily backups with redundant backup of all data offsite and physically secured from unauthorized access.

To maintain the highest standards in data security, RecordTrak’s data security posture is based on the following safeguards:

  • RecordTrak utilizes next-generation firewall and IDS/IPS services continuously updated to address any security vulnerabilities.
  • The Email Security Appliance prevents threats that may be delivered via email and is continuously updated to prevent zero-hour attacks.
  • We receive a weekly vulnerability assessment report on its client portal.
  • An independent 3rd party to conducts external penetration testing (PEN Testing) on our systems.
  • State of the art Antivirus/Malware programs.
  • RecordTrak’s servers are continuously hardened and patched against evolving risks.
  • RecordTrak utilizes industry leading software to provide access controls based on job function and real-time access logging of all data. RecordTrak maintains the audit tail of access for a minimum of one year.

To maintain the highest standards in data security, RecordTrak’s data security posture is based on the following safeguards:

  • Our management team has performed a full scope risk assessment and implemented a comprehensive written security policy to address all the activities relating to the handling and management of data.
  • Our Human Resources department conducts appropriate background and verification checks on all potential employees and provides formal security awareness, education and training annually.
  • Access to personal information is limited to authorized persons or roles, based upon a principle of least privilege
  • RecordTrak routinely monitors and reviews its audit logs to ensure access to personal information is only performed by authorized users.

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